Your Locally Owned Hardware Store Since 1971
May 6, 2016
A message from the founder:
My brother and I learned the window and door business from two individuals who understood the importance of personal service and superior craftsmanship: our parents, Harold and Marge Knoll, founders of Quaker Window Products Co. back in 1949.They were big believers in learning the business from the ground up, so by the time my brother and I were in high school, we were already building windows, counting screws, making parts and loading trucks. As we were learning construction and installation, we were also observing the unique way our parents interacted with customers. We watched as they listened intently before suggesting doors and windows that would truly fit the lifestyle of the homeowner.We also observed how they would go out of their way to do a customer a favor.
It was this attention to detail and personalized service that created a legacy of lifelong customers. I, along with our top-notch management team, run Quaker the same way today.Our wood, vinyl and aluminum windows and doors are still manufactured on-site in Freeburg, Missouri by an experienced workforce—many with over 60 years of Quaker service. Today these skilled craftsmen use the highest quality materials, as well as the most cutting-edge computer technology available and a testing facility to incorporate their expertise into every product we sell.As technology has advanced, so have we, retooling our entire factory and adding automated production lines, computerized equipment and trucks. These enhancements have trimmed weeks off our lead time and deliveries while allowing us to maintain a superior level of craftsmanship you won’t find anywhere else.
KEN KNOLL Owner Quaker Window Products Co.